Privacy Policy

1. Introduction

Welcome to ARGANA Resorts & Hotels

ARGANA Resorts & Hotels is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website or use our services.

This policy applies to all ARGANA brands, including:

  • ARGANA Resorts & Hotels
  • Mövenpick Hotel & Resort Al Bida’a Kuwait
  • ARGAN Albida’a Hotel & Resort
  • C Club
  • ARGAN Albida’a Club
  • ARGANA Catering
  • Restaurants and recreational facilities operated by ARGANA

2. Information We Collect

We may collect:

Personal Information

  • Name
  • Email address
  • Telephone number
  • Nationality
  • Company name
  • Postal address
  • Membership information
  • Reservation details
  • Event enquiry information
  • Career application details
  • CVs and supporting documents

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Cookies
  • Website usage statistics
  • Location (where permitted)

3. How We Use Your Information

Your information may be used to:

  • Respond to enquiries
  • Process hotel reservations
  • Process club memberships
  • Manage event bookings
  • Respond to catering requests
  • Improve website performance
  • Personalize user experience
  • Send promotional communications (where consent has been provided)
  • Comply with legal obligations
  • Prevent fraud and enhance security

4. Marketing Communications

Some cookies are placed by trusted third-party providers.

With your consent, we may send:

  • Hotel offers
  • Membership promotions
  • Restaurant promotions
  • Event announcements
  • Seasonal campaigns
  • Newsletters

You may unsubscribe at any time.

5. Sharing Information

We may share information with:

  • Booking providers
  • Payment providers
  • Google Analytics
  • Marketing platforms
  • Government authorities where legally required
  • Professional advisors
  • Service providers supporting our operations

We do not sell your personal information.

6. Data Security

We implement reasonable technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable legal requirements.

8. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete personal information
  • Restrict processing
  • Withdraw consent for marketing communications
  • Request information regarding how your data is processed

9. Third-Party Websites

Our website may contain links to third-party websites. ARGANA Resorts & Hotels is not responsible for the privacy practices or content of external websites.

10. Policy Updates

ARGANA Resorts & Hotels

Email: info@argana-resorts.com